Terms of Service

The agreement, in plain words.

Last updated November 1, 2026

These are the rules for using Cadence: what you can expect from us, what we ask of you, how the trial and billing work, and what happens to your data if you leave.

Using Cadence

Cadence is a personal scheduling app. By creating an account or using the app you agree to these terms. You need to be at least 18 years old, or old enough to enter a paid subscription where you live, and the account and payment method you use must be yours or one you are authorised to use.

Your account

You are responsible for what happens under your account and for keeping your sign-in secure. One account is for one person: please do not share credentials or resell access. Tell us straight away if you think someone else has got into your account.

Your content

Everything you put into Cadence — reminders, notes, lists, calendars — stays yours. You give us only the permission needed to store it, sync it, show it back to you, and pass schedule details to the assistant when you ask for help. We do not claim ownership of your content and we do not use it for marketing.

Free trial, billing and cancellation

  • ·New memberships start with a 7-day free trial. A payment method is required to start it, and it is verified at signup without a charge for the trial period.
  • ·When the trial ends, the plan you chose renews automatically at its monthly price until cancelled — $9.99 for Cadence, $19.99 for Cadence Plus — plus any tax that applies.
  • ·You can cancel any time from your subscription settings. Access continues until the end of the period you have already paid for, and you are not billed again afterwards.
  • ·Prices are shown at checkout before you confirm, and we will give notice in the app before any price change affects you.
  • ·Refunds for a failed or disputed charge are handled through your payment provider; write to us through the contact page and we will help you sort it out.

If your membership ends

Cancelling or lapsing does not delete your work. Your reminders, lists and calendar connections stay stored, and the app opens straight back up when you start a membership again. If you want your data gone instead, you can erase it yourself from your profile or the subscription page.

Acceptable use

  • ·Do not use Cadence to break the law, harass anyone, or store content you have no right to hold.
  • ·Do not attempt to access other members’ accounts or data, probe the app for vulnerabilities, or overload the service.
  • ·Do not scrape, copy or resell the app, or use it to build a competing product.

Third-party calendars and services

Cadence reads the calendar feeds you connect and signs you in through services such as Google or Apple. Those services are operated by other companies under their own terms, and their availability, accuracy and changes are outside our control. Likewise, the AI assistant’s answers are helpful suggestions, not guarantees — please check anything important before you rely on it.

Availability and changes

We work to keep Cadence running and improving, but we cannot promise uninterrupted service: maintenance, outages and third-party failures happen. Features may change, and if we ever discontinue the app we will give reasonable notice and time to export or delete your data.

Ending your access

You can stop using Cadence at any time and delete your account. We may suspend or end access if an account is used to abuse the service, break these terms, or put other members at risk — and we will explain why unless the law prevents it.

Liability

Cadence is provided as it is. To the extent the law allows, we are not liable for indirect or consequential losses, or for missed appointments, deadlines or decisions made from information in the app. Nothing here limits rights you have under consumer law where you live.

These terms

If part of these terms turns out to be unenforceable, the rest still applies. If we make a material change, this page is updated and the date at the top changes with it; continuing to use Cadence after that means you accept the updated terms.

Questions about this page, or a request about your own data? Send us a note and a person will reply.